SHIN-NY Spotlight: The Eddy Uses HIE & Hixny to Provide Better Care for Patients

Sharing perspectives and examples of how providers use and find value in the SHIN-NY and health information exchange is critically important to improving and advancing the network for all participants.

NYeC and Hixny sat down with representatives from The Eddy & Community Hospice, part the Community Services Division of St. Peter’s Health Partners, to talk about how they utilize their connection to the SHIN-NY through Hixny, especially in the era of COVID-19, to care for patients in their homes.

Hear from Michelle Mazzacco, VP, Community Services Division, and Nori Giacchetta, RN, Clinical Director of Community Hospice, as they talk about their experience with the SHIN-NY, health information exchange, and the value it brings their providers, staff, and patients below.