Governance & Board

NYeC is governed by its Board of Directors, made of up of individuals across different sectors of the healthcare industry, representing the interests of both upstate and downstate New York.

Board of Directors

David H. Klein (Chair), Special Advisor to the Medical Center CEO, Professor of Public Health Sciences, Executive Professor of Health Care Management, University of Rochester

David Klein David H. Klein is Special Advisor to the CEO of the University of Rochester (U of R) Medical Center, a professor of public health sciences in the U of R School of Medicine and Dentistry, and an executive professor of health care management in the U of R William E. Simon Graduate School of Business (Simon School).

Mr. Klein was the Chief Executive Officer of The Lifetime Healthcare Companies (TLHC) headquartered in Rochester, NY which includes Excellus BlueCross BlueShield (BCBS), Univera Healthcare, Lifetime Health Medical Group, Lifetime Care (home care agency), EBS-RMSCO Benefit Solutions (benefits consulting firm and third-party administration), and MedAmerica (long-term care insurance company). Mr. Klein had been a senior executive with TLHC and its predecessor companies since 1986 and served as CEO from 2003 through 2012. He was a Director of the national Blue Cross Blue Shield Association (BCBSA) and America’s Health Insurance Plans.

Mr. Klein serves as Director of CTG, a NASDAQ traded information technology services and solutions company. He is a member of Cressey & Company Distinguished Executives Council. He is a Director of the Francisco Partners start-ups, Landmark Health, a provider group focused on caring for high cost high need patients and Avalon Healthcare Solutions, a lab benefit management company. He is a Director of Norwest Venture Partners start up, NextHealth Technologies, a cost containment optimization company. He is also a Director of the angel funded, privately held Cerebral Assessment Systems, a startup cognitive impairment diagnostics company; Cogito, an early stage voice analytics company; PNT Data, an early stage data coordination company; and PharmAdva, a startup manufacturer of an automated home medication dispenser. He also serves as an advisor to Sutherland Global Services, a business processing outsourcing company in their provision of services to health care providers and payers.

Mr. Klein serves as Chair and Director of the Board of the New York eHealth Collaborative overseeing New York health information technology. He is a Director of Commonwealth Care Alliance, a not-for-profit HMO. Mr. Klein is a member of the Johns Hopkins University Carey School of Business Healthcare Advisory Board.

He has been Vice-Chair of the Business Council of New York State, Chair of United Way of Greater Rochester. He is a Director of the George Eastman Museum. He has been President of the local Boy Scout Council and Director of the Northeast Region of the Boy Scouts of America. He is a Boy Scouts’ Distinguished Eagle Scout and the recipient of the organization’s Silver Beaver and Silver Antelope awards.

Mr. Klein received his Bachelor of Science from Rensselaer Polytechnic Institute and his Master of Business Administration from the University of Chicago. He was raised in Albany, NY and now resides in Victor, NY. He is married to the former Dawn Palazzo. He has two sons, Randy and Alexander, a step-daughter, Courtney Palazzo, and three grandchildren.

Herbert Pardes, MD (Vice Chair), Executive Vice Chairman of the Board of Trustees, NewYork-Presbyterian Hospital

Herbert PardesDr. Herbert Pardes is Executive Vice Chairman of the Board of NewYork-Presbyterian Hospital and NewYork-Presbyterian Healthcare System. A noted psychiatrist, Dr. Pardes served as director of the National Institute of Mental Health (NIMH) and U.S. Assistant Surgeon General during the Carter and Reagan administrations. He was also president of the American Psychiatric Association. Dr. Pardes has been appointed to serve on commissions related to health policy by Presidents George W. Bush and Bill Clinton, including the Presidential Advisory Commission on Consumer Protection and Quality in the Healthcare Industry and the Commission on Systemic Interoperability. Dr. Pardes also chaired the Intramural Research Program Planning Committee of the NIH from 1996 to 1997. He is the former chairman of the Greater New York Hospital Association, the Association of American Medical Colleges, and the New York Association of Medical Schools. He is chairman emeritus of the eHealth Initiative and serves on the board of the Markle Foundation—organizations dedicated to improving quality, safety, and efficiency of healthcare with information technologies.

Michael Stocker, MD (Vice Chair), Former Chairman of the Board, New York City Health and Hospitals Corporation

Michael StockerMichael Stocker, MD served as Chairman of the Board, for the New York City Health and Hospitals Corporation (HHC) from 2008 to 2014. He was appointed by former Mayor Michael Bloomberg. HHC is the largest municipal hospital and healthcare system in the country, serving 1.3 million New Yorkers annually.

Dr. Stocker has an impressive, wide-ranging career spanning the field of healthcare. Most recently, he served as corporate Executive Vice President of WellPoint Inc. Before WellPoint absorbed Empire Blue Cross and Blue Shield, he was Empire's Chief Executive Officer. Prior to joining Empire, Dr. Stocker held the positions of President of Cigna Health Plans and General Manager of the New York area of US Healthcare. Before moving to New York, Dr. Stocker was a practicing physician in Chicago, serving as Associate Chairman of the Department of Family Practice at Cook County Hospital in Chicago (the area's public hospital) from 1975 to 1980. He also served as Medical Director of Anchor Organization for Health Maintenance at Rush Presbyterian St. Luke's Medical Center in Chicago from 1980 to 1985.

Dr. Stocker's voluntary activities complement his professional career. He is a board member of the Arthur Ashe Institute for Urban Health and is currently serving on the Board of Montefiore Medical Center. His expertise in healthcare administration has made him a valued member of oversight and good government organizations such as the Citizens Budget Commission of New York and The Partnership for New York City, Inc. He served as a member of the New Jersey Governor's Health Care Cost Reduction Advisory Committee and the National Committee for Quality Assurance.

Dr. Stocker was educated at the University of Notre Dame and received his MD from the Medical College of Wisconsin in 1968. He received his post-graduate training at the Mayo Clinic and the University of California and is board-certified in Internal Medicine and Family Practice. Dr. Stocker also holds a Master's degree in Public Health received from the University of Michigan in 1987.

Michael Golden (Treasurer), Vice Chairman, The New York Times

Michael GoldenMr. Golden was appointed Vice Chairman of The New York Times in October 1997. He was also elected to the company’s Board of Directors in 1997.

From 2009 to January 2012, Mr. Golden served as President and Chief Operating Officer of The New York Times’ Regional Media Group. Mr. Golden served as Publisher of the International Herald Tribune from 2003 to 2008. From 1997 to 2003, Mr. Golden served as Chief Administrative Officer for the company.

Previously, Mr. Golden served as the company’s Vice President for Operations Development from 1996 to 1997. He was Executive Vice President and Publisher at the company’s Tennis magazine, from 1994 to 1996. Before that, he served as Executive Vice President and General Manager of the company’s Women’s Publishing Division, from 1991 to 1994. The Times Company sold its Women’s Publishing Division in 1994.

Mr. Golden earned a Bachelor of Arts degree with honors in 1971 and a Master’s degree in education in 1974 from Lehigh University in Bethlehem, PA. He earned a Master’s degree in journalism from the University of Missouri in Columbia in 1977; and an MBA in 1984 from Emory University in Atlanta, GA, where he achieved membership to the national honorary business fraternity.

Mr. Golden is Chairman of the Board of Directors for International Center for Journalists, a Washington, DC-based non-profit organization that raises journalism standards through hands-on training workshops, seminars, fellowships, and international exchanges. Mr. Golden serves on the Boards of The Associated Press and the Newspaper Association of America. He also serves on the Board of Directors of Graham Windham. Additionally, Mr. Golden is the President of the World Association of Newspapers and News Publishers, a non-profit organization committed to fostering press freedom and development.

Dennis Whalen (Secretary), Vice President, State Government Affairs, Northwell Health

Dennis WhalenDennis P. Whalen has a wealth of experience in the public and private sector. He is currently the Vice President of State Government Affairs at Northwell Health. Prior to that, he served at the Healthcare Association of New York State (HANYS) as Executive Vice President and then Chief Executive Officer in 2009 – 2016.

Governor David A. Paterson appointed him as Director of State Operations in 2008, where he was responsible for overseeing the operation of all 78 executive branch agencies, directing the Governor’s policymaking staff of Deputy Secretaries, and advising the Governor on all state operational matters.

Prior to this appointment, he served both Governor Eliot Spitzer and Governor David Paterson as Deputy Secretary for Health and Human Services. In this position, he served both Governors as their chief advisor on healthcare and human services policy. He oversaw the operation of 12 state agencies including Health and Mental Health.

From 1996 – 2006, he served as the Executive Deputy Commissioner of the New York State Department of Health (DOH), and had Chief Operating Officer responsibilities for the nation’s largest state health agency. He previously served as DOH’s Director of the Office of Health Systems Management, and the Director of the New York State AIDS Institute.

Prior to the DOH, he served in policymaking positions at the Office of Alcoholism and Substance Abuse Services, including as Deputy Commissioner for Program Services. He began his career in state government in 1974 as a public health educator at the Department of Health.

He is a graduate of Marist College and the National Preparedness Leadership Institute at the Kennedy School of Government.

John D. Bennett, MD, FACC, FACP, President and CEO, Capital District Physicians’ Health Plan

John BennettJohn D. Bennett, MD, FACC, FACP was named president and CEO of CDPHP in July of 2008 after serving more than 10 years as Chair, Vice Chair, and board member of the Capital Region’s leading not-for-profit health plan. During this time, CDPHP has been recognized as one of the top-rated plans in the nation and has been named one of the Best Companies to Work for in New York for nine consecutive years.

Prior to joining CDPHP, Bennett served as founding member and CEO of Prime Care Physicians, PLLC. During his tenure, he co-led a team of 25 cardiologists and helped grow the practice from three employees to a 100-physician multi-specialty group.

Dr. Bennett is board-certified by the National Board of Medical Examiners and the American Board of Internal Medicine, with subspecialties in internal medicine and cardiology. He earned his medical degree at SUNY-Downstate Medical Center, Brooklyn, and a Bachelor of Science degree at Rensselaer Polytechnic Institute. Dr. Bennett completed an internship and residency in internal medicine and a fellowship in cardiovascular disease at Albany Medical Center. He is a Fellow of the American College of Cardiology and the American College of Physicians.

Dr. Bennett serves as Board Chair for the Alliance of Community Health Plans (ACHP). He also serves on the boards of America’s Health Insurance Plans (AHIP), the Healthcare Information Xchange of New York (Hixny), the Capital Region Chamber of Commerce, Colonie Senior Service Centers, Center for Economic Growth, New York eHealth Collaborative (NYeC), Palace Theatre, and The Sage Colleges. In 2015, Dr. Bennett was appointed by Governor Andrew M. Cuomo to serve as a member of the New York Public Health and Health Planning Council.

An outspoken critic of the rising cost of healthcare, Dr. Bennett was awarded the 2016 Marketer/Communicator of the Year award by the Capital Region chapters of the American Marketing Association and Public Relations Society of America. That same year, Dr. Bennett was also awarded the 2016 Promoting the Advancement of Technology in Healthcare (PATH) Award from the New York e-Health Collaborative (NYeC).

Richard J. Donoghue, Senior VP for Strategy/Planning/Business Development, NYU Langone Health and NYU School of Medicine

Richard DonoghueRichard (Rick) J. Donoghue, Senior Vice President for Strategy, Planning, and Business Development at NYU Langone Health (NYULH), is responsible for the strategic initiatives of NYULH, which includes both NYU Langone Health System and NYU School of Medicine. He is also responsible for the medical malpractice program and managed care contracting at NYULH.

Since his arrival in 1990, Mr. Donoghue has worked in a variety of positions including Chief Financial Officer, Chief Information Officer and head of the Merger Office, responsible for the integration of NYU Hospitals Center with Mount Sinai Hospital and the subsequent dissolution of that union.

Rick is Chairman of the Board of Healthix, the largest Regional Health Information Organization (RHIO) in the country.

Prior to joining NYU Langone Health, Mr. Donoghue spent 16 years in consulting and public accounting, including five years as a partner with Ernst & Young. He has an MS and BBA from Adelphi University, is a Certified Public Accountant (CPA) and Certified Healthcare Financial Professional (CHFP). He served on the Healthcare Financial Management Association’s National Principles & Practices Board, including three years as its chair. For the last 17 years, Mr. Donoghue has served as a technical editor for the Healthcare Financial Management Association’s hfm magazine. He is a frequent lecturer to the students of NYU and NYU School of Medicine and has taught graduate courses in healthcare finance at University of Miami and Baruch Zicklin School of Business.

Jeffrey A. Kraut, Executive Vice President, Strategy and Analytics, Northwell Health / Associate Dean, Strategy, Donald and Barbara Zucker School of Medicine at Hofstra/Northwell

Jeffrey A. KrautJeffrey Kraut serves as the Executive Vice President for Strategy and Analytics at Northwell Health and as Associate Dean for Strategy for the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell, one of the nation’s newest medical schools. In addition to coordinating the strategic planning and health policy activities of Northwell, as well as the development of its network of providers through merger, acquisition, or affiliated relationships, he is also responsible for organizing the next generation of business and clinical analytics throughout the health system.

Often recognized for his skills in health planning, policy, and analytics, Mr. Kraut serves as Chair of the Public Health and Health Planning Council (PHHPC) which oversees public health, health planning, regulatory, and Certificate of Need (CON) activities in New York State. He has focused on regional planning and policy development, promoting the interoperability and sharing of health data, and incubating innovation opportunities through strategic partnerships.

Mr. Kraut is a board member of the New York eHealth Collaborative, the entity responsible to coordinate the development of the Statewide Health Information Network for New York (SHIN-NY), and the American Hospital Association’s Society for Healthcare Strategy and Market Development, where he is the 2017 recipient of its Leadership Excellence Award. He is a Fellow of the New York Academy of Medicine, serves on the Standards Council of the Commission on Accreditation on Healthcare Management Education, and is a board member of the Nassau-Suffolk Hospital Council. He formerly served on the board of Healthix, the largest regional health information organization (RHIO) in New York.

Mr. Kraut is also involved in regional economic development and community building activities as a board member of the Long Island Regional Planning Council and The Brookville Center for Children Services, where he serves as President. Mr. Kraut also serves as a health policy advisor to the Long Island Index and ERASE Racism and is a member of the Energeia Partnership, which is dedicated to achieving social equity through regional private/public partnerships.

Prior to joining Northwell, Mr. Kraut served as the Vice President for Policy and Planning at the SUNY Downstate Medical Center, where he was recruited from the healthcare consulting group of KPMG Peat Marwick. Mr. Kraut received an MBA in Healthcare Management from Baruch College/Mt. Sinai School of Medicine and is a graduate of Stony Brook University.

Arthur A. Levin, Co-founder and Director, Center for Medical Consumers

Arthur LevinArthur A. Levin is the co-founder and Director of the Center for Medical Consumers, a New York City-based non-profit organization founded in 1976 and committed to informed consumer and patient healthcare decision-making, patient safety, evidence-based high-quality medicine, and healthcare system transparency. He is recognized nationally and in New York State as a leading expert on quality and patient safety. Mr. Levin previously served a number of years as Co-Chair of the NCQA Committee on Performance Measures, which was charged with developing performance measures for health plans and physician practices.

He was the first consumer member of the FDA’s Drug Safety and Risk Management Advisory Committee (DSaRM) when it was established. He has served on a number of the Institute of Medicine’s committees, including the Committee on Quality of Health Care in America, which oversaw development of two leading policy reports: “To Err is Human” and “Crossing the Quality Chasm”. Of particular relevance to the work of NYeC were two IOM Committees that he was a member of, one of which published “The Learning Health Care System in America” and the other “Health IT and Patient Safety: Building Safer Systems for Better Care”./

Art Levin earned his Masters of Public Health degree from Columbia University School of Public Health and a Bachelor of Arts degree in Philosophy from Reed College.

J. David Liss, Vice President, External Relations, BioReference Laboratories, Inc.

David LissMr. Liss is the Vice President for External Relations at BioReference Laboratories in Elmwood Park, NJ, where he serves on the company’s executive committee and is responsible for all aspects of external communications. Before that, he was Vice President of Government Relations and Strategic Initiatives at New York-Presbyterian Hospital, where he was responsible for the grants office, as well as government affairs. Prior to New York-Presbyterian, he was the director of the Center for Advanced Technology, a state-funded program in technology transfer-based at Columbia University’s Department of Biomedical Informatics. Mr. Liss began his career in government and communications three decades ago as a speechwriter during the administration of New York City Mayor Ed Koch.

Recognizing the potential for HIT to transform healthcare, Mr. Liss has worked for policies that support HIT and HIE, including the bill that created the precursor for the Office of the National Coordinator: the Commission on Systemic Interoperability (CSI). He has served on the boards of, or as an advisor to, major policy organizations working on HIT, including the CSI, the Bipartisan Policy Center, Markle Foundation’s Connecting for Health, the eHealth Initiative, and the National Alliance for Health IT. He has also served on the Executive Committee of Healthix, the nation’s largest Regional Health Information Organization that serves downstate New York.

Mr. Liss has a Master of Fine Arts in Poetry from Brooklyn College.

Ann F. Monroe, Former President, Health Foundation for Western and Central New York

Ann MonroeAnn F. Monroe recently retired after 15 years as the first president of the Health Foundation for Western and Central New York, an independent private foundation committed to sparking lasting improvement for vulnerable older adults and children ages birth to five and increasing community health capacity.

Ann has more than 40 years of experience leading public and private sector programs in mental health, community health, managed care, and philanthropy. She was previously the Director of the Quality Initiative at the California HealthCare Foundation and a Senior Vice President of Blue Cross of California.

Ann is a member of NY Governor Cuomo’s Medicaid Redesign Team; Oversight Panel co-chair for the $6 Billion NY DSRIP program; co-chair of NY’s Regulatory Modernization workgroup to integrate physical health, mental health, and substance abuse services; Board Chair of Grantmakers in Aging, board member of the National Coalition to Transform Advanced Care and the New York eHealth Collaborative.

Ann has a BA from University of Illinois-Chicago in political science and an MA from University of Illinois-Springfield in Human Development.

She is the mother of two, grandmother of two, and servant of two dogs.

Amanda Parsons, MD, MBA, Vice President of Community and Population Health, Montefiore Health System

Amanda ParsonsAmanda Parsons, MBA, MD is the Vice President of Community & Population Health at Montefiore Medical Center and Assistant Professor of Family & Social Medicine at the Albert Einstein College of Medicine headquartered in the Bronx. She oversees patient education, employee wellness, and community interventions aimed at improving health and wellness. Prior to that, she was Deputy Commissioner of the Division of Health Care Access and Improvement at the NYC Department of Health & Mental Hygiene (DOHMH), where she oversaw the Primary Care Information Project, Correctional Health Services, Primary Care Access and Planning as well as IT, Finance, Admin, and Legal bureaus. Dr. Parsons previously worked for McKinsey & Company as an Engagement Manager serving healthcare clients. She earned her MD and MBA from Columbia University. Dr. Parsons is passionate about improving health and healthcare quality, correctional health, and reducing disparities for vulnerable populations.

Dr. Parsons also serves on the Board of the Directors of the Vera Institute of Justice, VIP Community Services, and the New York eHealth Collaborative, and is on the Chairman’s Council of the New York Restoration Project. She was recently selected as one of Crains’ 40 Under 40 Class of 2015. She also serves as co-leader of the Mayor’s Task Force on Criminal Justice’s Release Re-entry Workgroup.

Carol Raphael, Senior Advisor, Manatt Health Solutions

Carol RaphaelCarol Raphael is a Senior Advisor at Manatt Health Solutions. She served as Chief Executive Officer of the Visiting Nurse Service of New York (VNSNY) for 22 years. VNSNY is the largest non-profit home health organization in the United States and has been a leader in HIT clinical applications and information exchange projects. She was Board Chair of AARP until June 2016, when her term concluded. She is Chair of the Board of the Long-Term Quality Alliance and Vice-Chair of the Commonwealth Care Alliance. She was an Advanced Leadership Fellow at Harvard University in 2012 and is a member of the Harvard T.H. Chan School of Public Health Policy and Management Executive Council. She is a member of the Boards of the Primary Care Development Corporation, The Scan Foundation, the RAND Health Board of Advisors, the Medicare Rights Center, and Henry Schein, Inc. She has been appointed to many commissions including the Medicare Payment Advisory Commission (MedPAC), the Federal Bipartisan Commission on Long-Term Care, the NYC Age-Friendly Commission, and has chaired the National Quality Forum Post-Acute, Long-Term Care, and Hospice Workgroup and co-chaired its Attribution Workgroup.

Lonny Reisman, MD, CEO, HealthReveal

Lonny ReismanLonny is Founder and Chief Executive Officer of HealthReveal. HealthReveal leverages advanced clinical analytics and biomonitoring to detect and mitigate complications in patients who suffer from chronic disease. Previously, Lonny served as Aetna's Chief Medical Officer for six years. During his tenure at Aetna, he was responsible for the company's clinical strategy to improve the health of Aetna's members and helped build a better healthcare system supported by evidence-based accountability by every participant. He led healthcare system change through Aetna's clinical thought leadership, Innovation Labs, clinical policy, and integrated system design.

Lonny is a recognized leader in health information technology, patient safety, and evidence-based medicine and has published numerous clinical, peer-reviewed articles. He has spent his career confronting the challenges in healthcare and emphasizes that issues related to cost and quality must be addressed by supporting greater adherence to evidence-based standards of care. By replacing traditional information silos, Lonny has focused on new ways for information to be easily used and easily shared throughout the healthcare system. Drawing on expertise from across the healthcare and technology industries, Lonny helped align Aetna's capabilities in clinical research, payment reform, health information technology, health information exchange, and patient and provider collaboration to drive innovations that lead to better health outcomes and lower costs.

Prior to his CMO position, Lonny was Chief Executive Officer of ActiveHealth Management. He co-founded ActiveHealth Management, now an Aetna subsidiary, following nearly 20 years of experience as a physician and consultant to large employers concerned about healthcare quality and costs. Lonny led the development of the ActiveHealth CareEngine® System, a clinical decision support technology platform that received a U.S. Patent in 2004.

Lonny is a member of the Harvard Medical School Health Care Policy Committee, the New York eHealth Collaborative Board of Directors, the RCHN Community Health Foundation, Inc. Board of Directors, the East Coast CMO Executive Summit Committee, the New York City Health and Hospitals Corporation OneCity Health Executive Committee, and the American College of Cardiology Science and Quality Committee. From 1991 to 1998, Lonny was a principal in the Managed Care Group of William M. Mercer where he led numerous consulting engagements with Fortune 500 corporations, healthcare providers, suppliers, and payers that focused on managing the demand for healthcare resources.

Lonny was an attending physician at New York Hospital and St. Luke's-Roosevelt Hospital Center between 1987 and 1999, and was a cardiology fellow at the University of Chicago from 1985 to 1987. He received his undergraduate degree from the State University of New York at Stony Brook and his medical degree from Tel Aviv University.

Matthew L. Shafiroff, MD, Former Vice President, Medical Informatics, Stellaris Health Network

Matthew ShafiroffDr. Matthew Shafiroff is a Board-Certified Emergency Medicine physician with a subspecialty board certification in Clinical Informatics. He received his medical degree from State University of New York Health Science Center at Syracuse in 1999 and completed his Emergency Medicine residency at Cooper Hospital in Camden, NJ, a leading hospital in the care of traumatic injuries, in 2002.

As former VP of Medical Informatics, Matthew supported the organization's healthcare teams in the implementation and optimization of healthcare technology solutions. Key to this goal was the philosophy that effective team-based healthcare relies upon a balance of people, processes, and technology. Stellaris Health’s recent projects included the electronic prescribing of controlled substances and clinical decision support through physician order sets and documentation levers.

Matthew is a member of the American Hospital Association’s Interoperability Advisory Group, which was formed to better understand member priorities for information sharing, barriers to interoperability, and specific actions that the public and private sectors could take to move forward. The 24 members of the IAG represent a range of facilities from critical access hospitals to large academic medical centers and from stand-alone hospitals to large integrated health systems. The group includes information technology, clinical, and administrative leaders.

He is also Co-Chair of HANYS's Health Information Technology (HIT) Strategy Group where he works to identify high priority HIT issues for review, collaboratively problem solving and sharing best practices. This group includes CIOs, CMIOs, and physicians in New York State.

Matt has served as Medical Director at FTI Catalyst where he assisted clinical, quality, and administrative teams with their understanding and utilizing of a visually rich data analytics tool.

Clinically, Matthew has privileges at White Plains Hospital, where he has been a member of the Emergency Department since 2005. Before his transition to Stellaris, he served as Associate Director within the ED. His duties included improving day to day department management and patient flow, managing physicians’ productivity, billing, and reimbursement; generation of an adequate and equitable ED physician schedule, continual EMR design and maintenance and participation in PI/CQI committee. Administrative accomplishments included a redesign of emergency department patient flow to minimize the time from door to physician, Press-Ganey reviews and process improvement strategies, and development of a physician productivity incentive model. EMR project included design, implementation and ongoing maintenance of ED physician documentation. Working directly with the CMO to review Zynx order sets with clinical department leaders, seeking feedback and optimizing order sets for usability.

Salvatore Volpe, MD, FAAP, FACP, CHCQM, Chief Medical Officer, Staten Island Performing Provider System

Salvatore VolpeSalvatore Volpe, MD, FAAP, FACP, CHCQM has over 25 years of primary care practice experience. He is one of the few physicians in the country to have successfully become board certified in Pediatrics, Internal Medicine, Geriatrics, and Quality Assurance.

Dr. Volpe is a national lecturer on such diverse topics as consumer health software, e-Prescribing, electronic health records, Patient-Centered Medical Home (PCMH), physician-patient communication, and smartphones.

He currently serves on the medical editorial board of Medical Economics Magazine, 2009-2011 President of the New York Chapter of the Healthcare Information and Management Systems Society (HIMSS), and Co-Chairman of the Richmond County Medical Society HIT Committee. Dr. Volpe has served as a member of the NYC Primary Care Information Project as a Physician Liaison and Clinical Champion.

Dr. Volpe is the recipient of the 2007 IPRO Quality Award. The award was presented in recognition of his commitment to improving care for Medicare beneficiaries, as reflected in the work he has done to create a patient-focused environment within his practice and his work as a physician champion in promoting the use of electronic health records and health information technology for quality improvement.

In 2009, Dr. Volpe’s practice became the first solo practice in the state of NY to achieve Level 3 NCQA Patient-Centered Medical Home certification. The Patient-Centered Medical Home is a healthcare setting that facilitates partnerships between individual patients and their personal physicians and, when appropriate, the patient’s family. Care is facilitated by registries, information technology, health information exchange, and other means to assure that patients get the indicated care when and where they need and want it in a culturally and linguistically appropriate manner.

In 2010, HIMSS recognized Dr. Volpe as the Chapter Leader of the Year. The Chapter Leader of the Year Award recognizes an individual who demonstrates significant leadership, extraordinary contributions to HIMSS Chapters, the Society, and a commitment to the HIT industry.

In 2011, Dr. Volpe received the Geriatrician of the Year Award from SUNY DOWNSTATE Medical Center.

In 2012, Dr. Volpe received the Medical Excellence Award for promoting health information technology from the Staten Island Heart Society and his practice became the first solo practice in the United States to achieve NCQA PCMH Level 3 2011 recognition.

In 2015, Dr. Volpe became the Chief Medical Officer of the Staten Island Performing Provider System (PPS), the leading PPS in New York State.

In 2016, Dr. Volpe was the recipient of the Patient-Centered Primary Care Collaborative (PCPCC) Patient-Centered Medical Home Practice Award.

Dr. Volpe has been using an EHR and patient portal in his practice for almost 10 years.

Susan C. Waltman, Esq., Executive Vice President, Legal, Regulatory, and Professional Affairs, and General Counsel, Greater New York Hospital Association

Susan WaltmanSusan C. Waltman, Esq., is the Executive Vice President for Legal, Regulatory, and Professional Affairs, and General Counsel for the Greater New York Hospital Association (GNYHA), which represents the interests of over 250 not-for-profit and public hospitals and continuing care facilities in the New York City metropolitan area as well as throughout New York State, New Jersey, Connecticut, and Rhode Island. Ms. Waltman is responsible for all legal, regulatory, and professional affairs matters involving GNYHA and its affiliated corporations as well as oversees GNYHA’s emergency preparedness and response activities on behalf of its members.

Ms. Waltman has taught health law courses at New York University School of Law and Brooklyn Law School. Prior to joining GNYHA in January 1987, Ms. Waltman had been General Counsel at the Medical College of Pennsylvania and had worked at the Philadelphia law firm of Drinker, Biddle and Reath. Ms. Waltman earned her J.D. degree from Columbia University Law School and holds A.B. and M.S.W. degrees from the University of Georgia.